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Contact Information

Office of the Controller
PO Box 1510
Pembroke, NC 28372

Bursar: 910.521.6855
Payroll: 910.775.4349
Relay: 910.521.6471

Location: Lumbee Hall, Room 311
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erefund and ebill notice

Dear Students/Parents:

The University of North Carolina at Pembroke is pleased to announce a new and exciting refund process along with electronic billing statements effective March 31, 2008. Students may now receive and view their bills online.

This will enable students and authorized users to view balances as well as estimated financial aid in a timely manner. "eBills" will be sent on a montly basis to the student's email address; however, failure to receive a billing statement does not relieve any student from financial responsibility for payment by the payment due date. If you have registered for classes, it is your responsibility to make the appropriate arrangements for payment by the scheduled deadline. Students may come by the Student Accounts Office to request a bill or request a bill be mailed to the address on file in the Registrar’s Office.

Bills will be sent both via mail and electronically until July 01, 2008.  After June 30, 2008;  electronic bills will be sent monthly.  Once the bill is available online an email notice will be sent to the student’s email address.

Students may access the information through their BraveWeb account in computer labs located in academic buildings across campus, Mary Livermore Library and the University Center. Accessing their BraveWeb accounts at these sites will eliminate the need of a personal computer. 

Students may now also grant access to authorized users to view account information and make electronic payments. This will allow parents an avenue to obtain information that would otherwise be unobtainable without face to face contact required by Family Educational Rights and Privacy Act (FERPA).

Refunds will be deposited directly in a checking or savings account based on the student choice.

Effective July 1, 2008, refunds will be processed using direct deposit.  This is based on Federal Policy requiring the elimination of manual processing and distribution of refund checks.  Please contact the Student Payroll Office in Lumbee Hall, room 151 or call 521- 6196 regarding direct deposit information.

Instructions to grant access to authorized users

  1. Student will sign into BraveWeb account
  2. Click “Online Account Center”
  3. Click “Authorized Users” located at the top of the screen
  4. Click “Add Authorized User”
  5. Enter e-mail address of authorized user
  6. Answer two yes or no access questions
  7. Click “Add User”

Authorized user will receive an email with a password. Once the authorized user receives the password please use the following link to log into the Online Account Center:

Steps to receive direct deposit refunds

  1. Student will sign into BraveWeb account
  2. Click “Online Account Center”
  3. Click “My Profiles” located at the top of the screen
  4. Click “Payment Profile” located under page header
  5. Select payment type within drop down window
  6. Click “Go”
  7. Enter bank account information
  8. Check box next to “Refund Option…if you would like refunds to be deposited into this account”
  9. Click “Save”


Staci Johnson

Updated: Tuesday, December 10, 2013

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PO Box 1510 Pembroke, NC 28372-1510 • 910.521.6000