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Contact Information

Division of Information Technology
PO Box 1510
Pembroke, NC 28372

Help Desk
Phone:
910.521.6260
Fax:
910.775.4337
Email:
helpdesk@uncp.edu Location: D.F. Lowry Building, Room 110

Main Office
Phone:
910.775.4355
Fax:
910.775.4333
Email:
doit@uncp.edu Location: Carter Hall

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Requesting Forms

DoIT

Network guest accounts

Network guest accounts are available to university-sponsored visitors. The temporary accounts allow guests to access the UNCP network and the Internet. All accounts must be requested by the sponsoring department.

Short-term guest account | Long-term guest account



 

Short-term guest account: This account is normally for a temporary access up to 14 days. It is not renewable and valid only for one-time visit. DoIT will provide a user name and password, which cannot be changed.

The original request form must be submitted to the DoIT Help Desk at least five working days in advance. DoIT is required to retain the original document with original signature for auditing purposes.

Request procedure:

  1. Download the Guest Wireless Internet Access Request.

  2. A university sponsor must complete the form and submit the original to the DoIT Help Desk. The requested access period cannot be changed once establishing the account.

  3. DoIT will set up a temporary account and issue a user name and a password.

  4. After completing the account setup, DoIT will send the Account/Username System Verification form to the university sponsor. The form includes the user name and password information.

  5. Once the guest arrives, the university sponsor must register the guest’s wireless device by opening an Internet browser and following the instructions. Please use the guest username and password.

NOTE: The guest account will be deactivated after the end of the access period.

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Long-term guest account: This account is for normally for a long-term university event or program and is designed to be used by multiple users. DoIT will provide a user name and initial password. The user name will remain the same during the access period, but the password is valid for seven days. The program director is encouraged to change a password every seven days or as needed by going to BraveWeb. A password can be changed only by the program director.

There are two different parts and forms to obtain the long-term guest account. DoIT is required to retain the original documents with original signatures for auditing purposes.

PART I (Request to establish a guest access network)
The original request form must be submitted to the DoIT Help Desk at least five working days in advance.

Request procedure:

  1. Download the Guest Network Administration Account Application. The requested access period cannot be changed once establishing the account.

  2. The program director must complete the form and submit the original to the DoIT Help Desk.

  3. DoIT will set up a guest network account and issue a user name and an initial password.

  4. After completing the account setup, DoIT will send a copy of the Program Administered Guest Network Account form to the director. The form includes the user name and password information.

NOTE: The program director is responsible for notifying the DoIT Help Desk to disable accounts when the current program ends or when account users leave the program.

 

PART II (Request for a guest account)
The original form must be submitted to the DoIT Help Desk within ten working days from the guest signature date.

Request procedure:

  1. Download the Guest Network Access Application.

  2. Each guest fills out and submits the form to the program director in order to receive the user name and password information.

  3. The director must submit all original forms to the DoIT Help Desk within ten working days.

  4. DoIT will send a copy of the form(s) to the director.

NOTE: The program director is responsible for notifying the DoIT Help Desk to disable accounts when the current program ends or when account users leave the program.

If you have any questions, please contact the Help Desk at 521.6260.

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Updated: Friday, January 15, 2010

 
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PO Box 1510 Pembroke, NC 28372-1510 • 910.521.6000