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Contact Information

Division of Information Technology
PO Box 1510
Pembroke, NC 28372

Help Desk
Phone:
910.521.6260
Fax:
910.775.4337
Email:
helpdesk@uncp.edu Location: D.F. Lowry Building, Room 110

Main Office
Phone:
910.775.4355
Fax:
910.775.4333
Email:
doit@uncp.edu Location: Carter Hall

Campus Map

 

Help Desk

DoIT

The DoIT Help Desk offers a wide variety of services to the UNCP community. Whether technical or communications support, we look forward to assisting you.

Help

Help Desk FAQs: A list of some of the most frequently asked questions at the Help Desk.

General Assistance

Phone: 910.521.6260
Fax: 910.775.4337
E-mail: helpdesk@uncp.edu

Location: D.F. Lowry Building, Room 110

In accordance with the University Holiday Schedule for the observance of Good Friday and Easter, the Helpdesk will be closed on Friday, April 18th through Sunday, April 20th.

Academic Semester Helpdesk Office Hours are:

Walk-in Hours:

M-F 8:00 AM – 5:00 PM


Phone & Email Support:

M-Th 8:00 AM – Midnight
F 8:00 AM – 10:30 PM
Sat 10:00 AM – 5:30 PM
Sun 3:00 PM – Midnight


Blackboard Support:  bb.support@uncp.edu
ResNet Support:  resnet@uncp.edu
Exceptions:  Holidays and Summer

Blackboard

Blackboard troubleshooting page

Assistance Related to a Classroom Setup (for faculty)

If you cannot reach the DoIT Help Desk staff and need immediate assistance, please call Wanda Hunt at 910.521.6846 or the Library LabTech at 910.522.5710. We will try to assist you as quickly as possible. This service is currently available 7:45 a.m.-5 p.m. We will expand it to evenings and weekends as resources are available.


Updated: Thursday, April 10, 2014

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© The University of North Carolina at Pembroke
PO Box 1510 Pembroke, NC 28372-1510 • 800.949.UNCP (8627) • 910.521.6000