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Contact Information

Division of Information Technology
PO Box 1510
Pembroke, NC 28372

Help Desk
Phone:
910.521.6260
Fax:
910.775.4337
Email:
helpdesk@uncp.edu Location: D.F. Lowry Building, Room 110

Main Office
Phone:
910.775.4355
Fax:
910.775.4333
Email:
doit@uncp.edu Location: Carter Hall

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News and Information

DoIT

Contact:
The Division of Information Technology
910.521.6260 | doit@uncp.edu

Tuesday, February 14, 2006

Faculty Senate Academic Support Committee Report

TurnItIn

At the request of the Faculty Senate, DoIT has acquired a license for TurnItIn. TurnItIn is a website service that helps faculty and students combat plagiarism. The Faculty Senate ad hoc committee that evaluated plagiarism detection services is working with DoIT on the introduction of the service.

Student Fees

At its meeting last week, the UNC Board of Governors approved a $26 per FTE increase in the Student E&T fee as well as a $80 per FTE special fee. The $26 fee is to address currently unfunded software maintenance costs that have resulted from the Banner project. The special fee is to address current capital infrastructure needs.

The $26 increase in E&T fees is expected to generate an additional $251,605. However, only $226,445 will be directed to recurring Banner costs since 10% of the E&T is allocated to consumable supplies costs for the science labs. The $80 special fee is expected to generate approximately $2,500,000.

Teaching and Learning with Technology Collaborative – Annual conference

Registration is currently open for the 2006 TLTC annual conference. The Conference will again be held at the North Raleigh Hilton. Dates are March 15 – 17. The deadline for proposals was October 17. A total of 5 proposals were submitted from UNCP. Proposal review and selection has been completed. This year, as in years past, the Distance Education unit under Dr. Charles Tita plans to sponsor a limited number of attendees.

24 x 7 Help Desk for Blackboard (update)

DoIT has joined a UNC General Administration contract SunGard Collegis which provides around the clock help desk services to the UNCP faculty and students. This “tier 1 support” is available by calling 800-630-7306. The call center, located in Maitland, FL, has direct contact with our on-campus technical staff who will handle the behind the scenes issues. The Help Desk located in Oxendine Science Building continues to handle non-Blackboard-related issues during normal business hours.

After a rocky start, the services are improving. The only comments we have received from faculty have been positive. During the month of January, a short month, the Blackboard help desk responded to 775 calls.

 

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PO Box 1510 Pembroke, NC 28372-1510 • 910.521.6000