The Division of Information Technology
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Tuesday, December 8, 2009
Academic Support Services Subcommittee Report
November was a very productive month for Media Services. Arrangements have been made to have Sampson Building completely checked out during the Christmas Break and hopefully will be up and running by Jan. 14, 2010.
We have finished the six classrooms in Oxendine Science building on the third floor. The room numbers are 3202, 3235, 3246, 3248, 3256, and 3231. These rooms were rewired to accommodate new LCD projectors and 85 watts of audio in each of these rooms. We have moved down to the second floor and have began to rework 2239, 2240 and 2202 with the funding being provided by the Media Center and DoIT, many thanks again. We plan to have these rooms finished by Jan. 2010. We are also working with a contractor over in this same building to combine rooms 2250 and 2252 into one classroom that includes rewiring and replacing all existing items in this room. The new room will include a Star Board, White board, LCD projector, remote control pixie and audio.
Work has also begun in Dial 153; this room was previously a Spanish Lab and with the monetary help of the English department is now being turned into a regular classroom.
We have also begun working in Jones building on the two conference rooms that are being turned into learning labs for the students.
The Media Center received and completed 47 mail submission work requests for the month and assisted with 27 workshops/meetings on campus and provided support to 8 events in GPAC, 3 at ComTech and 1 at SREMC. We scheduled and recorded 11 sessions for the counseling students and 6 for the Social Work majors.
The following is a list of walk-in services provided in November.
|Service Requested||Number Requested|
|LAMINATIONS IN FT.||74|
|VIDEO TAPE COPIES||7|
|VIDEO COPYING HOURS||19|
|O/H PROJECTOR LAMPS||0|
|HRS. OF RECORDINGS||19|
|DROP CORDS/SURGE PROTECTORS||26|
ADS continues to support numerous projects and respond to service requests. Below is a list highlighting activities for the month of November 2009.
Below are work request summaries for functional offices and for individual ADS staff:
|Financial Aid Office||18|
|Alliance - GA||17|
|Division of Info. Technology||16|
|Business Admin. and Economics||7|
|School of Education||6|
|College Opportunity Program||3|
|English & Theatre||2|
|Business Services Office||2|
|Graduate Admission Office||2|
|Sociology and Criminal Justice||2|
|Political Science and Public Admin||1|
|Advisement & Retention Office||1|
|Cashiers Office (BURSAR)||1|
Associate CIO - Tom Jackson facilitated a number of projects during November and engaged in a number of strategic related activities to better position DoIT to meet institutional needs.
The Helpdesk, BraveTechs, Classroom and Lab support, Training, and other Client Services continue to address campus technology support needs while implementing new services.
During the first week of December, 7-10 additional applications will be added to the software listing: CS3, TimeLiner, Geometer’s Sketchpad, Fathom, Probability Explorer, TI Smartview Emulator, Mathematica and possibly Google Earth.
Below are work request summaries for functional offices and for individual Client Services staff. This does not include help desk calls:
|Bryan McDonell, Jr||1|
|American Indian Studies||1|
|Business Admin. and Economics||14|
|Cashiers Office (BURSAR)||4|
|Center for Leadership & Services||1|
|College Opportunity Program||1|
|Counseling & Testing||2|
|Disability Support Services||1|
|Division of Info. Technology||3|
|English & Theatre||7|
|Financial Aid Office||2|
|Geography and Geology||3|
|Health PE and Recreation||9|
|Housing and Residence||8|
|Math and Computer Science Dept||2|
|Philosophy & Religion||2|
|Political Science and Public Admin||2|
|Psychology and Counseling||3|
|School of Education||13|
|Social Work Department||6|
|Student Health Services||2|
|Teaching & Learning Center||2|
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