Skip to Quicklinks
Skip to Quicklinks
Contact Information

Division of Information Technology
PO Box 1510
Pembroke, NC 28372

Help Desk
Phone:
910.521.6260
Fax:
910.775.4337
Email:
helpdesk@uncp.edu Location: D.F. Lowry Building, Room 110

Main Office
Phone:
910.775.4355
Fax:
910.775.4333
Email:
doit@uncp.edu Location: Carter Hall

Campus Map

 
News and Information

DoIT

Contact:
The Division of Information Technology
910.521.6260 | doit@uncp.edu

Tuesday, March 8, 2011

 

Academic Support Services Subcommittee Report

Client Services

  • Cindy Saylor, with Drs. Beverly King and Jennifer Bonds-Raacke, presented “The Importance of, and Resources for, Successful Strategic Planning” at the 28th Annual Conference of Academic Chairperson, Orlando, FL and published in the Proceedings of the 28th Annual Conference of Academic Chairpersons.
  • 12 DoIT staff members attended week-long training for Microsoft’s Systems Center Configuration Manager (SCCM).
  • A pilot test student kiosk has been set up at the UC Info Center to gather data about usage per a request by VC Jackie Clark.
  • The official rollout of Windows 7/Office 2010 is scheduled to begin in early March with the faculty refresh and departmental computer refreshes. Final testing is being performed and early testers and adopters are being migrated as part of this final testing.
  • A new Mac imaging process has been completed for dual boot where CS does not have to design each bootcamp image individually. This process should reduce CS staff time for creating a new image for a Mac model by approximately 75%.
  • Training
    • Melanie:
    • Dreamweaver training – 4 participants
    • Outlook training – 2 participants
    • Blackboard one-on-one – 1
    • Elluminate one-on-one – 1
    • Wanda
  • Excel training one-on-one – 1
  • Work Orders for February 2011
    • Top 5 Requestors:
      • School of Education (25)
      • Business Administration and Economics (18)
      • English and Theater (17)
      • Biology (16)
      • Admissions/DoIT (13)
    • Client Services Areas      Closed Work Orders

Faculty/Staff Services                               150
Help Desk Services                                   129
Labs/Classrooms                                      194
BraveTechs                                              136
Blackboard Services                                 130
                                                                  639

  • VCL Reservation Statistical Information for February 2011:

Total Reservations: 160
Total Hours Used: 149
"Now" Reservations: 141
"Later" Reservations: 20
Unavailable: 1
Load times < 2 minutes: 90
Load times >= 2 minutes: 70
Total Unique Users: 42
Unique Users of VMware Windows XP: 42
Unique Users of VMware Windows 7: 1

 

Planning and Budget


James Lewis

IVF Usage-February 2011

257.3

Hours

IVC Usage - February 2011

108.3

Hours

Instructor Support

14

Hours

Starboard Training

7

Hours

28

Attendees

Instructor Support - Mike Pittman

29.5

Hours

RIAA Infringements

Month

FY09

FY10

FY11

July

0

0

0

August

0

0

13

September

106

99

11

October

6

67

106

November

4

199

76

December

0

133

29

January

0

139

28

February

1

137

72

March

47

115

April

100

129

May

23

33

June

5

14

Total FY 2009

292

1065

335

Alan PreVatte

Web Services

10

Work Orders


» Continues to part II

 

Return to DoIT News and Information

 
Loading

© The University of North Carolina at Pembroke
PO Box 1510 Pembroke, NC 28372-1510 • 910.521.6000