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Contact Information

Division of Information Technology
PO Box 1510
Pembroke, NC 28372

Help Desk
Phone:
910.521.6260
Fax:
910.775.4337
Email:
helpdesk@uncp.edu Location: D.F. Lowry Building, Room 110

Main Office
Phone:
910.775.4355
Fax:
910.775.4333
Email:
doit@uncp.edu Location: Carter Hall

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Policies

DoIT

Step-by-step: Windows 7 setup

1

Right-click on the network iconlocated in the system tray near the clock.

 

network icon
2 Click “Open Network and Sharing Center.”

Network and Sharing

 

3

Click “Local Area Connection.”

Network and Sharing

4

Click Details.

connection

 

5

Check to verify that the IPv4 IP Address begins with 152. Click Close.

details

6

Click Properties.

connection

7

Uncheck Internet Protocol Version 6 (TCP/IPv6).
Select Internet Protocol Version 4 (TCP/IPv4) and click Properties.

Properties

8

Check both the “Obtain an IP address automatically” and the “Obtain DNS server address automatically” radio buttons. Click on the “Advanced...” button at the bottom.

v4 properties

9

Select the DNS tab. Locate the check box next to Register this connection's addresses in DNS towards the bottom of the screen. If the box is checked, uncheck it. If it is already unchecked, leave it.

TCPIP setting

10 Click OK to close this window. You may need to reboot your computer for the changes to take effect.
 

 

For additional assistance, contact ResNet Support at 910.522.5710, resnet@uncp.edu or go to Livermore Library room 239. When emailing, include username and phone number.

 

Updated: Monday, September 30, 2013

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PO Box 1510 Pembroke, NC 28372-1510 • 910.521.6000