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Contact Information

Division of Information Technology
PO Box 1510
Pembroke, NC 28372

Help Desk
Phone:
910.521.6260
Fax:
910.775.4337
Email:
helpdesk@uncp.edu Location: D.F. Lowry Building, Room 110

Main Office
Phone:
910.775.4355
Fax:
910.775.4333
Email:
doit@uncp.edu Location: Carter Hall

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doit wifi

DoIT

Help

 

Things to Know About a Wireless Network

  • A wireless network is slower than a wired network. A wired campus connection is 100MB unshared. A wireless connection is 22MB shared. That is, the speed is affected by the number of users attempting to access the same wireless access point. If you are experiencing a slowdown, you may be able to move to another area on the same floor where you will be accessing a different access point and get better speed.
  • The UNCP WiFi is primarily intended as Internet access. Some services, such as Native Banner and file server access, are available through wireless if you have a Virtual Private Network (VPN)* account and the client installed on your machine. This is available to Faculty and Staff, not students. If you need a VPN account complete the application, return the original signed copy to the DoIT Help Desk, D.F. Lowry Building.
  • A wireless network is less secure than a wired network. Any information initiated on your machine and sent to an unsecured site will be vulnerable to hackers. To determine if a site is secured, see if the URL begins with https or http. Https is secure, http is not. Note also whether your browser is displaying a locked padlock icon. That will also indicate that the site is secure. BraveWeb is a secure site. BlackBoard and WebMail are not.

 

* VPN Accounts
Provides a secure network connection to UNCP resources.

 

 

Updated: Friday, August 2, 2013

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PO Box 1510 Pembroke, NC 28372-1510 • 910.521.6000