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Contact Information

Disability Support Services
PO Box 1510
Pembroke, NC 28372

Phone/Voice: 910.521.6695
TTY: 910.521.6490

Location: D.F. Lowry Building, Room 107
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faculty guidelines



Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990 prohibit discrimination against individuals with disabilities.

The Office of Disability Support Services (DSS) provides, arranges, and coordinates accommodations for students in courses, programs, services, activities, and facilities. Disability Support Services is the designated office that obtains and files disability related documents, certifies eligibility for services, determines reasonable accommodations, and develops plans for the provision of such accommodations for students with disabilities.

Our mission is to create an accessible community where people are judged on their ability, not their disability. Disability Support Services strives to provide individuals with the tools by which they can better accomplish their educational goals.

In post-secondary settings, it is the student's responsibility to request accommodations, if desired. It is important to remember that not every student with a disability needs accommodation. It is equally important to remember that even though two individuals may have the same disability, they may not need the same accommodation.


  • Provide appropriate and reasonable accommodations and support services
  • Develop and implement programs to enable persons with disabilities to attend UNCP
  • Provide referrals and information to career services, counseling services, financial aid, and other campus resources
  • Encourage and assist students with disabilities to develop greater independence
  • Work with campus staff to remove architectural barriers
  • Increase faculty understanding of the needs of students with disabilities
  • Assist the university in interpreting legal matters


Students who are requesting support services from DSS at the University of North Carolina at Pembroke are required to submit documentation to verify eligibility under the ADA of 1990. The documentation must include medical or psychological information from a certified professional. Complete guidelines for the type of documentation required are available upon request from the DSS office. The aforementioned guidelines are provided so that DSS can respond appropriately to the individual needs of the student. DSS reserves the right to determine eligibility for services based on the documentation provided. All documentation is confidential.

UNCP realizes that it is extremely important that all information about a student's disability remain confidential and that it is not to be used in a preferential manner in making an admission decision.

It is also important to understand that if documentation is included with an admission application and the student is admitted, this does not necessarily mean that the student is guaranteed to receive services. That requires a separate application process and the student must contact the office of Disability Support Services.


All information regarding a student's disability is confidential information and can not be released without permission from the student.


  • Request a signed agreement from students requesting taping of lectures
  • Expect all students to adhere to the student code of conduct
  • Deny accommodations if the letter of accommodations is not provided and signed by DSS, the student, and the professor
  • Challenge accommodations that jeopardize the academic standards or integrity of the course.


  • Share responsibilities for student accommodations with DSS
  • Refer to DSS students who report a disability
  • Provide accommodations when accommodation letter has been received.
  • Include an ADA statement on syllabi
  • Deliver and pick up proctored tests to DSS.

A general description, characteristics, and accommodations guidelines of DSS can be found in the DSS Policy, Procedure, and Resource manual and is available in the office of DSS.


Disability Support Services works with each student on a case-by-case basis to determine and implement appropriate and reasonable accommodations. In accordance with the ADA, accommodations will not be made to course or degree requirements which are considered to be essential.


Learning Disabilities

  • Note takers
  • Alternative testing
  • Textbooks on tape
  • Computer with speech input
  • Separate testing room
  • Tape recorders

Mobility Impairments

  • Note takers
  • Scribes
  • Lab assistants
  • Assistance with writing homework and doing library research
  • Alternative testing
  • Computer with speech input

Hearing Impairments

  • Note takers
  • Assistive listening devices
  • Sign language and oral interpreters

Visual Impairments

  • Textbooks on tape
  • Lecture notes, handouts, tests on disk or enlarged format
  • Computer with speech output, Zoom Text, and a scanner with OCR software
  • Alternative testing

Chronic Health Impairments

  • Note takers
  • Schedule modification
  • Flexible attendance requirements
  • Alternative testing

These accommodations are not automatic. Each student must
qualify for each accommodation.


Updated: Thursday, August 11, 2011

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© The University of North Carolina at Pembroke
PO Box 1510 Pembroke, NC 28372-1510 • 910.521.6000