Disability Support Serivices
PO Box 1510
Pembroke, NC 28372
Location: D.F. Lowry Building, Room 107
Animals Approved Under ADAAA, FHA, and Section 504 of the Rehabilitation Act
1.1 UNCP is required to follow federal laws and regulations and to determine reasonable processes for accommodating people with disabilities requiring animals to assist them while on campus.
2.1. Disability Support Services is the office designated to approve all animals on campus. This includes both service and therapy/support animals.
2.2. A public accommodation shall not ask about the nature or extent of a person's disability, but may make two inquiries to determine whether an animal qualifies as a service animal. A public accommodation may ask if the animal is required because of a disability and what work or task the animal has been trained to perform. A public accommodation shall not require documentation, such as proof that the animal has been certified, trained, or licensed as a service animal.
2.3. Requirements for Faculty, Staff, and Students when interacting with people and their service animals are listed below:
2.3.a. Allow a service animal to accompany the partner at all times and everywhere on campus, except where service animals are specifically prohibited.
2.3.b. Do not pet a service animal; petting a service animal when the animal is working distracts the animal from the task at hand.
2.3.c. Do not feed a service animal. The service animal may have specific dietary requirements. Unusual food or food at an unexpected time may cause the animal to become ill.
2.3.d. Do not deliberately startle a service animal.
2.3.e. Do not separate or attempt to separate a partner/handler from that person's service
2.4. Requirements for Service Animals and their Partners/Handlers are listed below:
2.4.a. Health: The animal must be in good health. Animals to be housed in campus housing must have an annual clean bill of health from a licensed veterinarian.
2.4.b. Leash: The animal must be on a leash at all times.
2.4.c.Under Control of Partner/Handler: The partner/handler must be in full control of the animal at all times. The care and supervision of a service animal is solely the responsibility of its partner/handler.
2.4.d. Cleanup Rule: 1) Always carry equipment sufficient to clean up the dog's feces whenever the dog and partner are off the partner's property; 2) Never allow the dog to defecate on any property, public or private (except the partner's own property), unless the partner immediately removes the waste; 3) Properly dispose of the feces.
2.4.e. Individuals with disabilities who cannot physically clean up after their own service animal may not be required to pick up and dispose of feces. However, if possible, a nearby person should be asked to assist you.
2.5. Conditions for Keeping a Service Animal include the items listed below:
2.5.a. Disruption: The partner of an animal that is unruly or disruptive (e.g., barking, running around, bringing attention to itself) may be asked to remove the animal from college facilities. If the improper behavior happens repeatedly, the partner may be told not to bring the animal into any college facility until the partner takes significant steps to mitigate the behavior. Mitigation can include muzzling a barking animal or refresher training for both the animal and the partner.
2.5.b. Ill Health: Service animals that are ill should not be taken into public areas. A partner with an ill animal may be asked to leave college facilities.
2.5.c. Service animals who cannot follow the rules of remaining on campus will be held accountable to the student code of conduct and infractions are enforceable by the Student Conduct Officer.
3.1.Service animals are animals trained to assist people with disabilities in the activities of normal living. The Americans with Disabilities Act Amendments Act (ADAAA) definition of service animals is an animal that is specifically and individually trained to do work or perform tasks for an individual with a disability. The work provided or tasks done must be directly related to that person’s condition. Such work can include, but is not limited to, including aiding people with a physical, sensory, psychiatric, intellectual, or other mental disability, guiding the blind, alerting deaf individuals, pulling a wheelchair, and alerting someone who is having a seizure. Examples of work or tasks include, but are not limited to, assisting individuals who are blind or have low vision with navigation and other tasks, alerting individuals who are deaf or hard of hearing to the presence of people or sounds, providing non-violent protection or rescue work, pulling a wheelchair, assisting an individual during a seizure, alerting individuals to the presence of allergens, retrieving items such as medicine or the telephone, providing physical support and assistance with balance and stability to individuals with mobility disabilities, and helping persons with psychiatric and neurological disabilities by preventing or interrupting impulsive or destructive behaviors.
3.2. If an animal meets this definition, it is considered a service animal regardless of whether it has been licensed or certified by a state or local government or a training program.
3.3. Types of service animals include:
3.3.a. A guide dog is a carefully trained dog that serves as a travel tool for persons with
visual impairments or blindness.
3.3.b. A hearing dog is a dog that has been trained to alert a person with significant hearing loss or who is deaf when a sound, such as a knock on the door, occurs.
3.3.c. A service dog is a dog that has been trained to assist a person who has a mobility or health impairment. Types of duties the dog may perform include: carrying, fetching, opening doors, ringing doorbells, activating elevator buttons, steadying a person while walking, and helping a person up after the person falls. Service dogs are sometimes called assistance dogs.
3.3.d. A SIG dog is a dog trained to assist a person with autism. The dog alerts the partner to distracting repetitive movements common among those with autism, allowing the person to stop the movement, such as hand flapping. A person with autism may have problems with sensory input and may need the same support services from a dog that a dog might give to a person who is blind or deaf.
3.3.e. A seizure response dog is a dog trained to assist a person with a seizure disorder. How the dog serves the person depends on the person's needs. The dog may stand guard over the person during a seizure or the dog may go for help. A few dogs have somehow learned to predict a seizure and warn the person in advance.
3.4. Therapy/Support Animals are animals used in the treatment of a diagnosed condition. Such animals’ role can simply be to provide emotional support or serve as a calming influence by their mere presence. There must be a link between the person’s condition and their support animal.
3.5. Pet: A domestic animal kept for pleasure or companionship. Pets are not permitted in college facilities.
07/00, 01/09, 02/13
Updated: Tuesday, March 19, 2013
© The University of North Carolina at Pembroke
PO Box 1510 Pembroke, NC 28372-1510 • 910.521.6000