administrator visits UNCP
(left) with Neil Hawk, UNCP Vice Chancellor for Business Affairs
Kurt Walter, Director
of Administration and Finance at Ludwigsburg
University of Education in Germany, said he has gained new understanding
of the meaning of Southern hospitality.
Walter spent a week
in October at The University of North Carolina at Pembroke as part of
a higher education administrative exchange program.
When asked what
impressed him most about UNC Pembroke, Walter said the "friendliness"
and "customer service skills" of the University's staff.
staff is very friendly to visitors, and students are treated as customers,"
Walter said. "I miss that in Germany."
Walter, who is part
of a four-person "rectorate" than oversees Ludwigsburg University,
explained that German universities do not recruit students, and tuition
is paid by the state.
"We do not
have to attract students, and we do not have an admissions department
like yours," Walter said.
There are many similarities
between higher education in the U.S. and Germany. One area of increasing
importance in both nations is accountability.
"We work very
hard to prepare teachers, and we are strictly evaluated," Walter
said. "We are benchmarked against other schools like us, and our
budget is based on this."
Education University, UNCP's School of Education is thoroughly evaluated
by the state Department of Public Instruction and is one of only two
North Carolina universities that train teachers to be ranked "exemplary"
in all three years of the survey.
has student, faculty and administrative exchange programs with UNCP,
has also fared very well in evaluations.
"We are at
the top, and we got nearly $2 million Euros for research," he said.
"This is a lot for this type of university. I think we are a very
good university, but we can do more."
The need to do more
in higher education is what drives programs like this administrative
exchange. Walter spent time with UNCP's offices of Enrollment Management,
Student Affairs and Business Affairs with is UNCP counterpart Neil Hawk,
Vice Chancellor for Business Affairs.
like this are very important for both universities," Mr. Hawk said.
"It gives us a fresh perspective on how we go about our jobs. We
have had a very productive week."
Walter has extended
an invitation for additional administrative exchanges.
"I have met
a lot of very open minded and service oriented people here, and I am
impressed," he said. "You are very welcome to come to Ludwigsburg.
I think it would be good."
is located is located in Stuttgart in southwestern Germany, a region
known for its 18th century palaces and automobile manufacturing. The
university has an enrollment of 3,500.
to University Newswire